Claiming from private health insurance
Our Practitioners are registered with all leading private health insurance funds, so providing you have adequate cover, you will be able to claim for our services on the day.
We provide “HICAPS” facilities which is an electronic claiming system that allows you to process and finalise your claim on the spot after your consultation leaving you to pay the gap only. Not all insurance companies have agreements with HICAPS so we strongly advise you check with your insurance if they do and also check if your policy covers the service you are seeking BEFORE you attend as we are not responsible for any issue regarding this matter. All insurance claiming issues should be directed to your insurance company. Your level of cover & service chosen will determine if you are eligible for any rebate so we advise you always check first so there are no surprises!
Fees are due and payable on the day of service eliminating costly bookkeeping and billing expenses enabling us to pass on this savings to our clients.
Claiming from WorkSafe (WorkCover) and TAC (Transport Accident Commission)
All WorkSafe and TAC treatments are to be paid on the day of service and are charged at the same rate as private paying patients. Receipts can be submitted to the relevant authority for reimbursement.
Please note that: We are not responsible for the amount reimbursed as it is a matter between yourself and the relevant authority. It is strongly recommended that you make reasonable enquiries in respect to your medical entitlements before any appointments are made to avoid surprises.
Claiming Chiropractic, Osteopathy and Physiotherapy treatment from Medicare
Did you know that Medicare will pay for 5 Chiropractic, Osteopathy or Physiotherapy visits each year because the government recognises the benefits of these services?
Your GP must first refer you to our clinic under the “EPC” scheme and once your GP lodges all the correct paperwork with Medicare simply take your paid consultation receipts from Brunswick Health to your closet Medicare outlet to claim your Medicare rebate. You are entitled to 5 Medicare rebates in total each year providing your GP lodges the correct paperwork with Medicare. If your GP does not refer you or lodge the correct paperwork, then you will not be eligible to claim any treatments.
Next time you see your GP, ask if you qualify for the Enhanced Primary Care Program (EPC) which is the program that can provide you with these 5 visit rebates.
Please note: Brunswick Health is not responsible for the amount reimbursed as it is a matter between yourself, your GP and Medicare. It is strongly recommended that you make reasonable enquiries in respect to your medical entitlements before any appointments are made to avoid surprises.
For more information how you can claim Chiropractic or Physiotherapy visits under the Medicare EPC scheme download our EPC Medicare Chiropractic Rebate Brochure.
Claiming Chiropractic, Osteopathy and Physiotherapy treatment from the Department Of Veterans Affairs (DVA)
All Veterans Affairs (DVA)consultations are bulk billed providing all is approved
The following conditions apply for treatment under the DVA:
- If you are a GOLD card holder you are entitled to be treated for any condition.
- If you are a WHITE card holder you are entitled to be treated for only the conditions specified by DVA.
- The amount of treatment you are entitled to will depend on what you have. You are generally not restricted to 5 visits such as Medicare Scheme.
- If DVA refuse to pay for your consultation(s) because your claim is finished or incomplete then you are required to pay your account within 14 days otherwise further administration fees will apply.
- DVA will not only pay for Massage services.
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