Good People Doing Good For Our Community

(03) 9380 8099

1/68 Melville Road, Brunswick Melbourne

What Can I Claim?

Claiming from private health insurance

Our Practitioners are registered with all leading private health insurance funds, so providing you have adequate cover, you will be able to claim for our services on the day.

We provide “HICAPS” which is an electronic claiming system that allows us to process and finalise your claim on the spot after your consultation leaving you to pay only the gap. Not all insurance companies have agreements with HICAPS so we advise you to check with your insurance before you attend as we are not responsible for any issue that may arise regarding this matter. Your level of cover & services chosen will determine if you are eligible for any rebate so always best to check so there are no surprises! 

 

Fees are due and payable on the day of service eliminating costly bookkeeping and billing expenses enabling us to pass on this savings to our clients.

 

Claiming Chiropractic, Physiotherapy or Podiatry treatment from Medicare 

Did you know that Medicare will pay a maximum of 5 visits (total) for Chiropractic, Physiotherapy or Podiatry services each year?

Our clinic utilises Medicare Online which means if you have a registered EPC plan from your medical doctor, we can submit your claim directly on the day of service to Medicare electronically. Your rebate will then be directly deposited into your bank account within 1-2 business days from Medicare.

If your GP fails to register you under the medicare EPC scheme or fails to lodges the EPC paperwork correctly, then rebates will not be provided by the government. Next time you see your GP,  ask if you qualify for the Enhanced Primary Care Program (EPC),

Please note: Brunswick Health is not responsible for the amount reimbursed as it is a matter between yourself, your GP and Medicare. It is strongly recommended that you make reasonable enquiries in respect to your medical entitlements before any appointments. Please note,  we do not bulk bill.

For more information how you can claim Chiropractic, Physiotherapy or Podiatry visits under the Medicare EPC scheme download our EPC Medicare Rebate Brochure.

 

Claiming from WorkSafe (WorkCover) and TAC (Transport Accident Commission)

All WorkSafe and TAC treatments are to be paid on the day of service and are charged at the same rate as private paying patients. Receipts can be submitted to the relevant authority for reimbursement.

Please note: We are not responsible for the amount reimbursed as it is a matter between yourself and the relevant authority. It is strongly recommended that you make reasonable enquiries with respect to your medical entitlements before any appointments are made.

Contact Worksafe

Contact TAC (Transport Accident Commission)

 

Claiming Chiropractic Physiotherapy or Podiatry treatment from the Department Of Veterans Affairs (DVA)

 

All Veterans Affairs (DVA) consultations are bulk billed when attending our clinic providing you have your GP’s DVA referral form and you have been advised by DVA your claim is approved. Bring all your documents on the day so we can organise the bulk billing process, otherwise, you will be required to pay for fees on the day the services are rendered.

The following conditions apply for treatment under the DVA:

  • If you are a GOLD cardholder you are entitled to be treated for any condition.
  • If you are a WHITE cardholder you are entitled to be treated for only the conditions specified by DVA.
  • The amount of treatment you are entitled to will depend on what you have. Generally, we find treatment is not restricted.

PLEASE NOTE:

  • If DVA refuses to pay for your consultation(s) because your claim is finished or incomplete then you are required to pay your account within 14 days otherwise further administration fees will apply.
  • DVA will not only pay for Massage services.

 

Claiming from the National Disability Insurance Scheme (ndis)

There are essentially 3 ways you can use ndis funding once you qualify for the national disability scheme.

Option 1: Self Managed Funds ~ This is when ndis provides a certain amount of funding directly to the person to use for any health services they wish to attend. This means the person receiving treatment directly pays the practitioner at the time of treatment.

Option 2: Plan Managed Funds ~ This is when a ndis financial intermediator company directly reimburses health practitioners. This means the company that manages the person’s ndis funds pay on behalf of the person receiving treatment. Usually, an account is sent to the company requesting payment for health services rendered.

Option 3: Agency Managed Funds ~ This is when a ndis registered health provider deals directly with the government’s ndis department. The registration and payment process is long and convoluted, hence many health practitioners opt not to pursue ndis provider registration. 

At Brunswick Health we can only participate if the ndis eligible individual is either plan-managed or self-managed (Options 1 or 2). If you are not sure best to contact your ndis Local Area Coordinator (LAC) and ask for a review of your plan and further information.