100% Satisfaction Guarantee – Quality You Can Trust
At Brunswick Health, we’re committed to providing a high standard of service every time you visit. If you’re not satisfied with the quality of the service you received during your consultation, we offer a 100% money-back guarantee within 7 days of your appointment.
⚠️ Please note: This guarantee applies to your service experience — not to treatment outcomes. Individual results can vary and cannot be guaranteed.
✅ What Our Guarantee Covers
Courteous, ethical, and professional service
Clear explanations of your treatment plan
A personalised approach tailored to your needs
A welcoming, supportive environment
❌ What It Doesn’t Cover
This guarantee does not cover the clinical results of your treatment. Health outcomes depend on many factors, such as:
Your condition and health history
How your body responds to care
Your commitment to recommended strategies
The nature or chronicity of your concern
Even the best practitioners cannot guarantee results — only the quality of the care provided.
How It Works
If you’re unhappy with the service experience, please notify us within 7 days of your consultation. You may be asked to provide brief feedback to help us improve our services.
✅ The guarantee applies once per patient
✅ It covers your experience with any individual practitioner
❗ Refunds are not available for multiple practitioners or repeat claims
We ask that all concerns be genuine and raised in good faith. We trust that most people are honest and value transparency. This policy exists to support fair outcomes — not to provide free care.
Practitioner Discharge Policy
If a refund is granted, this confirms the end of the therapeutic relationship with that practitioner. No further appointments will be available with them.
Should you choose to see a different practitioner at the clinic, no further refunds will be issued. The Satisfaction Guarantee can only be used once per person.
Why Offer This Guarantee?
Because your experience matters. Our practitioners only accept cases where they believe genuine improvement is possible, and we’re proud to stand behind the service we deliver.
Contact Us Today
We are conveniently located in the heart of Brunswick for easy access to all local residents.
Address: 1/68 Melville Road Brunswick, VIC 3055
Areas We Serve
Brunswick, Brunswick West, Brunswick East, Essendon, Moonee Ponds, Parkville, Coburg, Carlton, Fitzroy, Pascoe Vale South, Pascoe Vale, Thornbury, Northcote.