Est. 1990 | 65,500 Patients Treated Successfully.
Service Fees
Chiropractic Fees
Chiro | Fees | Item Codes for Private Health Insurance Claims |
| Initial Chiropractic Consultation and Examination (New Patients) | $120.00 | Item Code: 1002 |
| Standard Chiropractic Consultation (Existing Patients) | $78.00 | Item Code: 1005 |
| Extended Chiropractic Consultation (Existing Patients) | $95.00 | Item Code: 1006 |
| Brace/Orthotic Fitting Consultation (eg Moon Boot Fitting) | $78.00 | Item Code: 1005 |
| Shockwave Therapy Session (10-15 min session) | $78.00 | Item Code: 1005 |
| Lymphatic Drainage Therapy (Normatec Compression Boots ~ Allow 30 mins) | $40.00 | Item Code: 1005 |
| X-Rays | Bulk Billed | Not Applicable |
**Should X-rays be required a referral to a local radiological centre that bulk bills will be provided by your Chiropractor.
Physiotherapy Fees
Physio | Fees | Item Codes for Private Health Insurance Claims |
| Initial Physiotherapy Consultation & Examination (New Patients) | $125.00 | Item Code: 500 |
| Standard Physiotherapy Consultation (Existing Patients) | $115.00 | Item Code: 505 |
| Update Physiotherapy Consultation: Absence from physiotherapy treatment of 3 months or longer OR presenting with a new condition regardless of the date of previous physio consultation date (Existing Patients) | $125.00 | Item Code: 505 |
| Extended 60 minute Standard Physiotherapy Consultations ~ For complex or multiple conditions/problem areas (Existing Patients) | $200.00 | Item Code: 506 |
| Extended 60 minute Initial Physiotherapy Consultations. For complex or multiple conditions/problem areas (New Patients) | $215.00 | Item Code: 500 |
| Lymphatic Drainage Therapy (Normatec Compression Boots ~ Allow 30 mins) | $40.00 | Item Code: 505 |
| Shockwave Therapy Session (10-15 min session) | $78.00 | Item Code: 505 |
| Brace/Orthotic Fitting Consultation (eg 10-15 min Moon Boot Fitting) | $78.00 | Item Code: 505 |
| X-Rays | Bulk Billed | Not Applicable |
**Should X-rays be required a referral to a local radiological centre that bulk bills will be provided by your Physiotherapist.
**Extended apppointments allow the physiotherapist enough time to properly assess your condition and structure treatment accordingly. This ensures you receive the most suitable care to maximise your recovery and rehab.
Podiatry Fees
Podiatry | Fees | Item Codes for Private Health Insurance Claims |
| Initial Podiatry Consultation & Examination (New Patient) | $120.00 | Item Code: 004 |
| Standard Podiatry Consultation (Existing Patient) | $98.00 | Item Code: 014 |
| Shock Wave Therapy Session | $78.00 | Item Code: 145 |
| Extended Podiatry Consultation (Existing Patient) | $130.00 | Item Code: 014 |
| Initial Podiatry Prolonged Consultation ~ Diabetic Assessment (New Patient) | $130.00 | Item Code: 005 |
Extended Podiatry Consultation ~ Diabetic Assessment (Existing Patient) | $130.00 | Item Code: 016 |
| Podiatry Orthosis ~ CAM Moon Boot Fitting ~ Does Not Include Cost of CAM Boot | $78.00 | Item Code: 414 |
| Podiatry Orthosis ~ CAM Moon Boot Purchase | $115.00 | Item Code: 201 |
| Podiatry Orthosis ~ Biomechanical Foot Assessment | $150.00 | Item Code: 118 |
| Podiatry Orthosis ~ Padding, Strapping or Taping | $10.00 each | Item Code: 361 |
| Podiatry Orthosis ~ Protective Devices ~ Splint, Shield, Wedge, Prop (Single) | $10.00 each | Item Code: 341 |
| Podiatry Orthosis ~ Heel Lift (Single) | $10.00 each | Item Code: 269 |
| Podiatry Orthosis ~ Customised Pressure Relief Padded Insole (Single) | $98.00 each | Item Code: 263 |
| Podiatry Orthosis ~ Foot Scan~ Does Not Include Cost of Orthotics | $140.00 | Item Code: 301 |
| Podiatry Orthotics~ Custom Made Prescription Foot Orthotics (Pair) | $500.00 | Item Code: 221 |
| Podiatry Orthotics ~ Semi-Custom Made Prescription Foot Orthotics (Pair) | $300.00 | Item Code: 267 |
| Podiatry Orthotics ~ “Off the Shelf” Modified Foot Orthotics (Pair) | $98.00 | Item Code: 240 |
| Podiatry Orthotics ~ Top Cover (Optional) | $50.00 each | Item Code: 381 (x2 for a pair) |
| Podiatric Orthotics ~ Review of Prescribed Foot Orthotics | No Charge | Not Applicable |
| Podiatric Surgery ~ Foreign Body Removal | POA | Item Code: 429 |
| Podiatric Surgery ~ Incision & Drainage | POA | Item Code: 421 |
| Podiatric Surgery ~ Partial Nail Avulsion with Sterilisation | $340 | Item Code: 546 |
| Podiatric Surgery ~ Partial Nail Avulsion ~ Additional Side | $120 | Item Code: 548 |
| Podiatric Surgery ~ Total Nail Avulsion with Sterilisation | $540 | Item Code: 547 |
| Podiatric Surgery ~ Post-Op Check | No Charge | Not Applicable |
| Heat Therapy ~ Paraffin Wax Bath (Excludes Consultation Fee) | $55 | Item Code: 121 |
**Should X-rays be required a referral to a local radiological centre that bulk bills will be provided by your Podiatrist.
Massage & Myotherapy Fees
Massage | Fees | Item Codes for Private Health Insurance Claims |
| 30 minutes Massage or Myotherapy Session | $85.00 | Item Code: 205 |
| 40 minutes Massage or Myotherapy Session | $105.00 | Item Code: 205 |
| 60 minutes Massage or Myotherapy Session | $120.00 | Item Code: 205 |
Colonic Fees
Colonics | Fees | Colonic treatments are not covered under private health insurance item codes so cannot be claimed. |
| Initial Colonic Session (New Patients) | $150.00 | Insurance Not Applicable. |
| Standard Colonic Session (Existing Patients) | $150.00 | Insurance Not Applicable. |
| Colonic Infusions (Coffee, Probiotics, Alkalising Greens & Turmeric ~ Existing Patients) | $30.00 |
Naturopathy Fees
Naturopathy | Fees | All Telehealth and Zoom appointments must be paid in advance to confirm your booking |
| Initial Naturopathic Consultation & Examination (New Patients ~ 60 mins) | $160.00 | |
| Standard Naturopathic Consultation (Existing Patients~ 40 mins) | $110.00 | |
| Extended Naturopathic Consultation (Existing Patients ~ 60 mins) | $160.00 | |
| Brief Naturopathic Consultation (Existing Patients ~ 20 to 30 mins) | $ 95.00 | |
| Naturopathic Couples Fertility Initial Consultation (90 mins) | $250.00 | |
| Naturopathic Update Consultation~ last appointment > 12 months. (Existing Patients ~ 60 mins) | $160.00 | |
| Results Review (Phone call or Email for Existing Patients) | $30.00 |
Important Information: Please note that private health insurance coverage for naturopathy consultations varies between funds. We recommend confirming your eligibility with your insurer prior to your appointment. All telehealth and Zoom consultations must be paid in advance to secure your booking.
Acupuncture Fees
Acupuncture | Fees | Item Codes for Private Health Insurance Claims |
| Initial Acupuncture Consultation and Examination (New Patients) | $115.00 | Item Code: 103 |
| Standard Acupuncture Consultation and Examination (Existing Patients) | $115.00 | Item Code: 203 |
Osteopathy Fees
Osteo | Fees | Item Codes for Private Health Insurance Claims |
| Initial Osteopathy Consultation & Examination (New Patients) | $120.00 | Item Code: 1804 |
| Standard Osteopathy Consultation (Existing Patients) | $98.00 | Item Code: 1802 |
| Shockwave Therapy Session (10-15 min session) | $75.00 | Item Code: 1802 |
| Lymphatic Drainage Therapy (Normatec Compression Boots ~ Allow 30 mins) | $40.00 | Item Code: 1802 |
| Brace/Orthotic Fitting Consultation (eg Moon Boot Fitting) | $75.00 | Item Code: 1802 |
| Extended OsteopathyConsultations (60 mins ~ Existing Patients ) | $185.00 | Item Code: 1803 |
| X-Rays | Bulk Billed | Not Applicable |
**Should X-rays be required a referral to a local radiological centre that bulk bills will be provided by your Osteopath.
Opening Hours
Monday to Friday: 8.45 AM – 7.30 PM
Saturday: 8.45 AM – 4.30 PM
Closed Sunday & Public Holidays
claiming
Instant Private Health Claiming
Practitioners are registered with all major private health insurance funds. If your policy includes adequate extras cover, you can claim on the spot and only pay the gap on the day of your appointment.
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Experience the convenience and efficiency of on-the-spot health fund rebates with HICAPS, an advanced electronic claiming system.
This innovative service simplifies the rebate process, enabling you to instantly claim and significantly reduce your immediate expenses.
HICAPS (Health Industry Claims and Payments Service) offers a swift and straightforward solution for private health fund members to obtain their rebates instantly.
Its extensive compatibility with the majority of Australia’s private health insurers ensures that a wide array of patients can access this feature, supported by a diverse network of independent healthcare providers.
To facilitate seamless claiming, HICAPS facilities are available on the premises. Simply bring your health insurance card to your appointments, and you can instantly claim your rebate, leaving only the gap payment to cover on the day.
Moreover, settling fees on the day of service eliminates the need for complex bookkeeping and billing processes, allowing cost savings to be passed directly to clients.
This approach not only streamlines your visit but also enhances the overall efficiency and affordability of the services provided by independent practitioners.
Leverage the simplicity and speed of HICAPS for your upcoming healthcare appointments and optimise your private health insurance perks while enjoying the benefits of straightforward and cost-effective billing practices.
Medicare Claiming
Did you know that Medicare may offer rebates for a maximum of five visits (total) for Chiropractic, Physiotherapy, or Podiatry services each year?
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WorkSafe & TAC Claiming
You may easily claim WorkSafe and TAC (Transport Accident Commission) treatments depending on the type of health service you seek.
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DVA Claiming
You can easily claim DVA (Department of Veterans’ Affairs) treatments once DVA has approved.
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The importance of receiving prompt and effective care is recognised, especially for veterans. That’s why a seamless process is ensured for you to access the treatment you need without any payment delays.
All Veterans Affairs (DVA) consultations are bulk billed when attending the clinic, provided you have your GP’s DVA referral form and have been advised by DVA that your claim is approved. Please bring all your documents on the day so the bulk billing process can be organised. Otherwise, you will be required to pay for fees on the day the services are rendered.
Conditions for DVA Treatment:
- GOLD Cardholders: You are entitled to be treated for any condition.
- WHITE Cardholders: You are entitled to be treated only for the conditions specified by DVA.
The amount of treatment you are entitled to will depend on your card. Generally, treatment is not restricted.
Please Note:
If DVA refuses to pay for your consultation(s) because your claim is finished or incomplete, you are required to pay your account within 14 days. Otherwise, further administration fees will apply.
DVA does not cover massage services.
For further assistance, don’t hesitate to reach out to the Department of Veterans Affairs.
Take control of your health journey today where your practitioner prioritises your well-being.
ndis Claiming
If you qualify for the National Disability Insurance Scheme (NDIS), you may be able to claim your treatments.
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If you qualify for the National Disability Insurance Scheme (NDIS), there are three main ways to manage your funding:
Option 1: Self-Managed Funds
With self-managed funds, NDIS provides a certain amount of funding directly to you. You can use these funds for any health services you choose. This means you pay the practitioner directly at the time of treatment.
Option 2: Plan-Managed Funds
Plan-managed funds involve a financial intermediary company that manages your NDIS funds and reimburses health practitioners on your behalf. The company pays for your health services, and an account is sent to them requesting payment.
Option 3: Agency-Managed Funds
With agency-managed funds, a registered NDIS health provider deals directly with the government’s NDIS department. Due to the complex registration and payment process, many health practitioners choose not to pursue NDIS provider registration.
Practitioners can only provide services if your NDIS funds are either plan-managed or self-managed (Options 1 or 2). If you’re unsure, it’s best to contact your NDIS Local Area Coordinator (LAC) for a review of your plan and further information.
Aged Care Claiming
If you qualify for Aged Care Levels 1 to 8, you may be able to claim your treatments.
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Cancellation Policy
To keep appointment times running smoothly and ensure availability for patients who may be waiting, we ask that you contact the clinic as soon as possible if you need to change or cancel a booking.
You’ll receive an SMS reminder the day before your appointment, giving you plenty of time to adjust your plans if needed.
If you need to make changes, please phone 03 9380 8099 and provide 24 hours’ notice.
When less than 24 hours’ notice is given, a $50 late-cancellation fee may apply. This fee is set and charged by the individual practitioner, as each practitioner manages their own appointment schedule.
Booking an appointment indicates that you understand and accept this policy. We appreciate your assistance in helping practitioners keep appointments running efficiently for everyone.
We’re thrilled to announce the reception of hundreds of five-star reviews! While it would be great to highlight these exceptional testimonials here, the invitation is extended to view them directly on Google Reviews for full transparency and authenticity. See firsthand what satisfied clients have to say about their experiences with their practitioners. Visit Google Reviews to read their stories and understand why they are so highly rated.
