Your Booking is Confirmed!
What Happens Next?
✅ Confirmation SMS – You’ll receive a text shortly with your appointment details.
❌ Didn’t receive it? Call us on (03) 9380 8099.
📅 Reminder SMS – We’ll send you a reminder the day before your appointment.
🔄 If your plans change, call us or visit our Contact Page to reschedule so we can offer the slot to someone else.
Running on Time ⏳
We value your time and aim to run on schedule. However, occasional delays can occur due to:
📞 Unscheduled emergency appointments
⏳ Late-arriving patients
🩺 Extra time needed for quality care
To help us stay on track:
✔️ Arrive on time.
📞 Call us if you’re running late.
🚗 Allow time for parking, tram delays, and paperwork.
⏰ If you have tight plans after your appointment, let us know in advance.
Cancellation Policy 🚨
❗ 24-hour notice required for rescheduling.
⚠️ Missed appointments will incur a fee.
Instant claims with all major health funds — you only pay the gap